Klaviyo is a powerful e-commerce email tool, but it punishes you with steep pricing as your contact list grows and ignores service businesses entirely. ASM gives you unlimited contacts for a flat rate. More importantly, it replaces the need for separate platforms by including e-commerce stores, drag-and-drop funnels, membership sites, and an affiliate management platform. Because ASM has AI built into everything, your emails, AI phone agents, and websites all talk to each other to maximize conversions without the duct-tape.
Feature
ASM
VS
Klaviyo
CRM & Contact Management
Unlimited Contacts & Users
Included
No (Notorious for steep pricing tiers that punish you as your email/SMS list grows)
Visual Drag-and-Drop Sales Pipelines
Included
No (Strictly a marketing platform, not a sales CRM with deal boards)
Native Invoicing & Payment Processing
Included
No (Relies entirely on your store platform like Shopify or WooCommerce)
Global Tax Compliance
Included
No
B2B & B2C Smart Lists / Advanced Segmentation
Included
No
Automated Lead Routing & Round-Robin
Included
No
Unified Communication & Inbox
Unified Omnichannel Inbox
Included
No (Integrates with helpdesks like Gorgias, but lacks a native unified inbox for DMs and chats)
Native 2-Way SMS & MMS Marketing
Included
Yes (Offers SMS marketing, but mostly focused on broadcasts rather than live 1-on-1 sales conversations)
Missed Call Text-Back Automation
Included
No
Voice Mail Drops
Included
No
Web Chat Widget with Live Hand-off
Included
No
Artificial Intelligence
Voice AI Phone Agents
Included
No
AI Chatbots (Auto-Pilot Mode)
Included
No
Workflow AI
Included
Partial (Klaviyo AI is great for writing emails and predicting customer churn, but no conversational workflow bots)
AI Funnel & Website Generation
Included
No
Conversational AI Booking Bots
Included
No
Marketing Automation
Visual Node-Based Workflow Builder
Included
Yes (World-class builder for e-commerce email/SMS flows)
Multi-Channel Automations
Included
No
Built-in Ad Manager
Included
No (Can sync audiences to Facebook/Google, but you cannot manage or run the ads inside Klaviyo)
Advanced Email Marketing & Campaigns
Included
Yes (This is their flagship product)
Funnels, Websites & E-Commerce
Drag-and-Drop Website & Funnel Builder
Included
No (Builds email templates and pop-up forms, not actual website pages or sales funnels)
Built-in Forms, Surveys & Quizzes
Included
Partial (Has great pop-up forms, but complex quizzes usually require 3rd-party apps like Octane AI)
A/B Split Testing
Included
Yes (Excellent testing for emails, SMS, and pop-ups)
Native E-Commerce Checkout Pages
Included
No
Scheduling & Project Management
Native Calendar & Appointment Scheduling
Included
No
Paid Consultation Booking
Included
No
Automated Meeting Reminders & Follow-ups
Included
No
Team & Resource Management Calendars
Included
No
Reputation Management & Local SEO
Automated Google & Facebook Review Requests
Included
Partial (Recently launched "Klaviyo Reviews" for physical e-commerce products, but does not manage local Google Business reviews)
